The people who work on the back end of a business are
ultimately responsible for the way things work for a
company.
Although, to a customer their work and duties are not
visible, they are the ultimate lifeline for CRM.
Many of these positions include departments like
information technology, billing, maintenance,
planning, marketing, advertising and more.
The Information Technology department assists with
internal collaborations by ensuring the employees have
phone lines, computers to work on, and information
processes in place. When these are not occurring as
they should be then the employees are unable to do
their jobs.
An Advertising department also works behind the scenes
for the customers to create an image for the company.
They also create discounts and coupons for the
customers. The advertising department is in charge of
grabbing the attention of the customer in a positive
way.
The manufacturing department is who is responsible for
creating the customer’s products. This department is
usually noticed the least along with the maintenance
department.
Although the customer’s primary purpose is to purchase
the product coming from manufacturing they never
experience contact with these people.
Manufacturing ensures good CRM by creating a quality
product and using quality assurance methods to be sure
the customer’s never get a defective product.
There are many departments that work behind the scenes
to ensure the customers have an excellent experience
with a company.
According to the strategy and theory of quality CRM,
the entire company and every department is responsible
for creating the experience.
Wednesday, May 11, 2011
Tuesday, May 10, 2011
Freebie tricks
Viruses
Free software infected with viruses and trojans. You will need a good antivirus and make sure you have always the latest updates. Only download files from respected sources and you should be just fine. You can get some free stuff on our website. We try to test all freebies first.
Server security holes
If you run a website, be aware of any holes that may expose you to hacking. A security hole can make someone else take control of your website and use it for illegal purposes and guess what... you will face the consequences. Avoid as much as possible opensource software, specially if it's not updated for a long time.
Trial subscriptions
Those are freebies that aren't really freebies. They usually ask for your financial informations in order to get access to that particular freebie. Open your eyes wide when you enter such informations... every respectable website should have a security certificate on that page. Check it and see if the certificate is genuine. Do not enter paypal details on pages outside www.paypal.com, do not enter moneybookers details on pages outside www.moneybookers.com. Check the domain and if you spot something wrong get out of there and report them.
Shipping and handling
A freebie that require you to pay for shipping and handling isn't really free anymore, is it? That don't mean is not worth it... I would pay shipping and handling for a free plasma TV. But this can also be a trick... watch the domains that ask for credit card details the same way as for trial subscriptions. If anything looks suspicious, do not enter any financial details.
Email
When you try to access freebie directories, you still have to register and provide them with your email address. Look for privacy policy... some websites will sign you up for tones of spam newsletter and some will even sell your email address. An active email address is worth from 0,05$ up to 5$ on the black market. You all know what i mean... pharma stores that spawn everywhere, dating websites that send you 5-6 emails a day and so on.
The bottom line is that you are your best antivirus. Just keep your eyes open and don't click any link that pops in front of your eyes. Read, think and analyze everything.
Free software infected with viruses and trojans. You will need a good antivirus and make sure you have always the latest updates. Only download files from respected sources and you should be just fine. You can get some free stuff on our website. We try to test all freebies first.
Server security holes
If you run a website, be aware of any holes that may expose you to hacking. A security hole can make someone else take control of your website and use it for illegal purposes and guess what... you will face the consequences. Avoid as much as possible opensource software, specially if it's not updated for a long time.
Trial subscriptions
Those are freebies that aren't really freebies. They usually ask for your financial informations in order to get access to that particular freebie. Open your eyes wide when you enter such informations... every respectable website should have a security certificate on that page. Check it and see if the certificate is genuine. Do not enter paypal details on pages outside www.paypal.com, do not enter moneybookers details on pages outside www.moneybookers.com. Check the domain and if you spot something wrong get out of there and report them.
Shipping and handling
A freebie that require you to pay for shipping and handling isn't really free anymore, is it? That don't mean is not worth it... I would pay shipping and handling for a free plasma TV. But this can also be a trick... watch the domains that ask for credit card details the same way as for trial subscriptions. If anything looks suspicious, do not enter any financial details.
When you try to access freebie directories, you still have to register and provide them with your email address. Look for privacy policy... some websites will sign you up for tones of spam newsletter and some will even sell your email address. An active email address is worth from 0,05$ up to 5$ on the black market. You all know what i mean... pharma stores that spawn everywhere, dating websites that send you 5-6 emails a day and so on.
The bottom line is that you are your best antivirus. Just keep your eyes open and don't click any link that pops in front of your eyes. Read, think and analyze everything.
5 Security Considerations When Coding
1. Input Checking
Always check user input to be sure that it is what you expected. Make sure it doesn’t contain characters or other data which may be treated in a special way by your program or any programs called by your program.This often involves checking for characters such as quotes, and checking for unusual input characters such as non-alphanumeric characters where a text string is expected. Often, these are a sign of an attack of some kind being attempted.
2.Range Checking
Always check the ranges when copying data, allocating memory or performing any operation which could potentially overflow. Some programming languages provide range-checked container access (such as the std::vector::at() in C++, but many programmers insist on using the unchecked array index [] notation. In addition, the use of functions such as strcpy() should be avoided in preference to strncpy(), which allows you to specify the maximum number of characters to copy. Similar versions of functions such as snprintf() as opposed to sprintf() and fgets() instead of gets() provide equivalent length-of-buffer specification. The use of such functions throughout your code should prevent buffer overflows. Even if your character string originates within the program, and you think you can get away with strcpy() because you know the length of the string, that doesn’t mean to say that you, or someone else, won’t change things in the future and allow the string to be specified in a configuration file, on the command-line, or from direct user input. Getting into the habit of range-checking everything should prevent a large number of security vulnerabilities in your software.
3.Principle Of Least Privileges
This is especially important if your program runs as root for any part of its runtime. Where possible, a program should drop any privileges it doesn’t need, and use the higher privileges for only those operations which require them. An example of this is the Postfix mailserver, which has a modular design allowing parts which require root privileges to be run distinctly from parts which do not. This form of privilege separation reduces the number of attack paths which lead to root privileges, and increases the security of the entire system because those few paths that remain can be analysed critically for security problems.
4.Don’t Race
A race condition is a situation where a program performs an operation in several steps, and an attacker has the chance to catch it between steps and alter the system state. An example would be a program which checks file permissions, then opens the file. Between the permission check the stat() call and the file open the fopen() call an attacker could change the file being opened by renaming another file to the original files name. In order to prevent this, fopen() the file first, and then use fstat(), which takes a file descriptor instead of a filename. Since a file descriptor always points to the file that was opened with fopen(), even if the filename is subsequently changed, the fstat() call will be guaranteed to be checking the permissions of the same file. Many other race conditions exist, and there are often ways to prevent them by carefully choosing the order of execution of certain functions.
5.Register Error Handlers
Many languages support the concept of a function which can be called when an error is detected, or the more flexible concept of exceptions. Make use of these to catch unexpected conditions and return to a safe point in the code, instead of blindly progressing in the hope that the user input won’t crash the program, or worse!
Always check user input to be sure that it is what you expected. Make sure it doesn’t contain characters or other data which may be treated in a special way by your program or any programs called by your program.This often involves checking for characters such as quotes, and checking for unusual input characters such as non-alphanumeric characters where a text string is expected. Often, these are a sign of an attack of some kind being attempted.
2.Range Checking
Always check the ranges when copying data, allocating memory or performing any operation which could potentially overflow. Some programming languages provide range-checked container access (such as the std::vector::at() in C++, but many programmers insist on using the unchecked array index [] notation. In addition, the use of functions such as strcpy() should be avoided in preference to strncpy(), which allows you to specify the maximum number of characters to copy. Similar versions of functions such as snprintf() as opposed to sprintf() and fgets() instead of gets() provide equivalent length-of-buffer specification. The use of such functions throughout your code should prevent buffer overflows. Even if your character string originates within the program, and you think you can get away with strcpy() because you know the length of the string, that doesn’t mean to say that you, or someone else, won’t change things in the future and allow the string to be specified in a configuration file, on the command-line, or from direct user input. Getting into the habit of range-checking everything should prevent a large number of security vulnerabilities in your software.
3.Principle Of Least Privileges
This is especially important if your program runs as root for any part of its runtime. Where possible, a program should drop any privileges it doesn’t need, and use the higher privileges for only those operations which require them. An example of this is the Postfix mailserver, which has a modular design allowing parts which require root privileges to be run distinctly from parts which do not. This form of privilege separation reduces the number of attack paths which lead to root privileges, and increases the security of the entire system because those few paths that remain can be analysed critically for security problems.
4.Don’t Race
A race condition is a situation where a program performs an operation in several steps, and an attacker has the chance to catch it between steps and alter the system state. An example would be a program which checks file permissions, then opens the file. Between the permission check the stat() call and the file open the fopen() call an attacker could change the file being opened by renaming another file to the original files name. In order to prevent this, fopen() the file first, and then use fstat(), which takes a file descriptor instead of a filename. Since a file descriptor always points to the file that was opened with fopen(), even if the filename is subsequently changed, the fstat() call will be guaranteed to be checking the permissions of the same file. Many other race conditions exist, and there are often ways to prevent them by carefully choosing the order of execution of certain functions.
5.Register Error Handlers
Many languages support the concept of a function which can be called when an error is detected, or the more flexible concept of exceptions. Make use of these to catch unexpected conditions and return to a safe point in the code, instead of blindly progressing in the hope that the user input won’t crash the program, or worse!
Monday, May 9, 2011
Picking The Best Free Blogging Site
Choosing a free blogging site can feel overwhelming
because there are so many options. There are several
large free blog-hosting sites that dominate the
blogosphere, but there are also smaller sites. Whether
you decide to join up with an established site like
blogger or whether you choose to sign on with a
relatively new venture depends on what your priorities
are.
Reliability is perhaps the best reason to opt for a large
and well known free blogging site. When you choose to
have an established brand host your blog, you can feel
secure that your blog will not crash often and will not
disappear in the middle of the night. A company that
has been around for a while is likely to have the
resources to make sure that its clients aren't
unpleasantly surprised by any technical glitches.
However, many bloggers decide that this isn't enough
of a selling point. The bloggers who choose to go with
smaller, newer blog hosting sites do so for a variety of
reasons, but perhaps the number one advantage is a
fairly abstract one. Bloggers tend to relish the fact that
the internet is a place where the underdog has a strong
chance of success, and by choosing to have a small
company as a blog host, a blogger is casting his or her
vote for David against Goliath.
because there are so many options. There are several
large free blog-hosting sites that dominate the
blogosphere, but there are also smaller sites. Whether
you decide to join up with an established site like
blogger or whether you choose to sign on with a
relatively new venture depends on what your priorities
are.
Reliability is perhaps the best reason to opt for a large
and well known free blogging site. When you choose to
have an established brand host your blog, you can feel
secure that your blog will not crash often and will not
disappear in the middle of the night. A company that
has been around for a while is likely to have the
resources to make sure that its clients aren't
unpleasantly surprised by any technical glitches.
However, many bloggers decide that this isn't enough
of a selling point. The bloggers who choose to go with
smaller, newer blog hosting sites do so for a variety of
reasons, but perhaps the number one advantage is a
fairly abstract one. Bloggers tend to relish the fact that
the internet is a place where the underdog has a strong
chance of success, and by choosing to have a small
company as a blog host, a blogger is casting his or her
vote for David against Goliath.
Learning How to Make Money Blogging
There are two major types of business models that
entrepreneurs use to make money blogging. The first
and most common way to turn a blog into a profit
making machine is to sell advertising to different
companies and brands who want to reach that blog's
readers. The second kind of money making blog is one
that helps a single brand improve its image by creating
positive associations between the blog and the product
in the mind of consumers. Both kinds of blogs can
make a lot of money, especially if the creator has a keen
mind for marketing.
If you are blogging with the goal of selling advertising,
there are two basic ways that you can go about
recruiting sponsors who want to put ads on your site;
you can let someone else do all of the legwork, or you
can do the work yourself and keep all of the revenue.
Within the first group, many people make money
blogging by selling space through Google's AdSense
program. The advantages of this program are numerous,
as it requires very little effort on the part of the blogger
or webmaster to begin raking in profits. However, most
people discover that they make less money through this
method than they had hoped that their blog would earn.
Selling advertising directly to companies who want to
put banner ads or sponsored links on your blog can take
quite a bit of time, but it is often fairly lucrative. If you
have a lot of contacts in industries that are related to the
topic of your blog, you may want to try to go this route.
People who have a strong background in sales and are
experienced at pitching proposals can make quite a bit
of money by renting blog space to interested companies.
The most serious problem with this model is that you
often have to build quite a sizable readership before you
can attract advertisers, which can mean that you have to
do several months of work before you start to make
money blogging.
As blogging becomes a more and more lucrative
business, a lot of established companies are considering
how they can get into the action. One way that
companies are capitalizing on the blog movement is by
having blogs that provide a kind of friendly face for
their corporation. Often, a company will employ an
established blogger to create a weblog designed
specifically to appeal to that company's customers and
to create positive associations with the brand in
consumers' minds. More than one writer who never
even dreamed that he or she could make money
blogging has been approached by a company and
offered quite a pretty penny for this kind of gig.
entrepreneurs use to make money blogging. The first
and most common way to turn a blog into a profit
making machine is to sell advertising to different
companies and brands who want to reach that blog's
readers. The second kind of money making blog is one
that helps a single brand improve its image by creating
positive associations between the blog and the product
in the mind of consumers. Both kinds of blogs can
make a lot of money, especially if the creator has a keen
mind for marketing.
If you are blogging with the goal of selling advertising,
there are two basic ways that you can go about
recruiting sponsors who want to put ads on your site;
you can let someone else do all of the legwork, or you
can do the work yourself and keep all of the revenue.
Within the first group, many people make money
blogging by selling space through Google's AdSense
program. The advantages of this program are numerous,
as it requires very little effort on the part of the blogger
or webmaster to begin raking in profits. However, most
people discover that they make less money through this
method than they had hoped that their blog would earn.
Selling advertising directly to companies who want to
put banner ads or sponsored links on your blog can take
quite a bit of time, but it is often fairly lucrative. If you
have a lot of contacts in industries that are related to the
topic of your blog, you may want to try to go this route.
People who have a strong background in sales and are
experienced at pitching proposals can make quite a bit
of money by renting blog space to interested companies.
The most serious problem with this model is that you
often have to build quite a sizable readership before you
can attract advertisers, which can mean that you have to
do several months of work before you start to make
money blogging.
As blogging becomes a more and more lucrative
business, a lot of established companies are considering
how they can get into the action. One way that
companies are capitalizing on the blog movement is by
having blogs that provide a kind of friendly face for
their corporation. Often, a company will employ an
established blogger to create a weblog designed
specifically to appeal to that company's customers and
to create positive associations with the brand in
consumers' minds. More than one writer who never
even dreamed that he or she could make money
blogging has been approached by a company and
offered quite a pretty penny for this kind of gig.
If You are Already Blogging, Money May be Just a Click Away
If you already spend a fair amount of time blogging,
money may come to you literally as soon as you ask for
it. Once you have an established blog with a regular
readership, it is easy to turn a profit through advertising.
By hosting sponsored links or banners, you can see
income from your hobby almost overnight. Even if you
did not start your blog intending to turn a profit, making
supplementary income from your blog may be easier
than you think.
Of course, even for people who have spent months or
years blogging, money from advertising revenue may
not add up to a large sum. The amount of money that
you can make as a blogger depends on a lot of different
factors, but perhaps the most important element of the
equation is the topic of your blog. If your blog is on a
subject that appeals to a demographic that advertisers
have a strong desire to reach, you will be more likely to
be able to turn a large profit on your blog than if your
blog is on a fairly obscure subject that does not draw
the kind of audience that advertisers need to appeal to.
Of course, the only way to find out where you fall on
this spectrum is to try hosting some ads. If you are
already blogging, you have nothing to lose.
money may come to you literally as soon as you ask for
it. Once you have an established blog with a regular
readership, it is easy to turn a profit through advertising.
By hosting sponsored links or banners, you can see
income from your hobby almost overnight. Even if you
did not start your blog intending to turn a profit, making
supplementary income from your blog may be easier
than you think.
Of course, even for people who have spent months or
years blogging, money from advertising revenue may
not add up to a large sum. The amount of money that
you can make as a blogger depends on a lot of different
factors, but perhaps the most important element of the
equation is the topic of your blog. If your blog is on a
subject that appeals to a demographic that advertisers
have a strong desire to reach, you will be more likely to
be able to turn a large profit on your blog than if your
blog is on a fairly obscure subject that does not draw
the kind of audience that advertisers need to appeal to.
Of course, the only way to find out where you fall on
this spectrum is to try hosting some ads. If you are
already blogging, you have nothing to lose.
Blogging News Stories as They Happen
Blogging news stories as they unfold is one of the most
exciting and controversial applications of technology
that bloggers have discovered. One thing that makes the
blogosphere so active is the fact that it is possible to
update a blog instantaneously, so the news on blogs
tends to be more current than the news in the paper, or
on television. Unlike news delivered by these other
media, news that appears on blogs does not have to
travel through a series of editors and administrators
before it reaches the public eye. This has some
advantages, and some distinct disadvantages.
One of the most notable cases of news hitting a blog
before appearing in other media took place in July 2005
when terrorism struck London. As passengers were
evacuated from a subway car near an explosion, one
man took several photographs of the scene with his
cellular phone, and within an hour these images were
posted online. First-person accounts of the catastrophe
began appearing on blogs soon after these photos
appeared, and people all over the world learned about
the events in London by reading the words and seeing
the photos posted by bloggers.
The fact that these stories and images were being spread
directly by individuals operating without the added
filter of a reporter helped to make the crisis feel very
immediate to people across the globe. When it comes to
blogging, news often appears in a very personal context.
This has the potential to be the beginning of an exciting
new era of reporting, one that takes "New Journalism"
to it's logical next step by putting the power to shape
how the news is written and read directly into the hands
of the public.
Many bloggers and cultural commentators who are
champions of the weblog movement feel that this
growing trend of individuals who getting their news
from blogs is a good thing, because it makes the flow of
information more democratic. By decentralizing the
control of news, blogs allow more voices to enter the
field of debate about important current events.
However, many people are adamantly opposed to the
use of blogs as news outlets, and there are plenty of
good arguments on this side of the debate. Unlike
newspapers or television stations, few blogs have fact-
checkers, and there is little attention paid to journalistic
accountability on many blogs. This can lead to the rapid
spread of misinformation, and more than one falsehood
has taken the blogosphere by storm. The questions
about whether blogging news as it happens is ethical or
not are very complicated, but no matter where you stand
on the topic of current events blogs you are almost sure
to agree that this movement has the potential to
revolutionize how modern people get their news.
exciting and controversial applications of technology
that bloggers have discovered. One thing that makes the
blogosphere so active is the fact that it is possible to
update a blog instantaneously, so the news on blogs
tends to be more current than the news in the paper, or
on television. Unlike news delivered by these other
media, news that appears on blogs does not have to
travel through a series of editors and administrators
before it reaches the public eye. This has some
advantages, and some distinct disadvantages.
One of the most notable cases of news hitting a blog
before appearing in other media took place in July 2005
when terrorism struck London. As passengers were
evacuated from a subway car near an explosion, one
man took several photographs of the scene with his
cellular phone, and within an hour these images were
posted online. First-person accounts of the catastrophe
began appearing on blogs soon after these photos
appeared, and people all over the world learned about
the events in London by reading the words and seeing
the photos posted by bloggers.
The fact that these stories and images were being spread
directly by individuals operating without the added
filter of a reporter helped to make the crisis feel very
immediate to people across the globe. When it comes to
blogging, news often appears in a very personal context.
This has the potential to be the beginning of an exciting
new era of reporting, one that takes "New Journalism"
to it's logical next step by putting the power to shape
how the news is written and read directly into the hands
of the public.
Many bloggers and cultural commentators who are
champions of the weblog movement feel that this
growing trend of individuals who getting their news
from blogs is a good thing, because it makes the flow of
information more democratic. By decentralizing the
control of news, blogs allow more voices to enter the
field of debate about important current events.
However, many people are adamantly opposed to the
use of blogs as news outlets, and there are plenty of
good arguments on this side of the debate. Unlike
newspapers or television stations, few blogs have fact-
checkers, and there is little attention paid to journalistic
accountability on many blogs. This can lead to the rapid
spread of misinformation, and more than one falsehood
has taken the blogosphere by storm. The questions
about whether blogging news as it happens is ethical or
not are very complicated, but no matter where you stand
on the topic of current events blogs you are almost sure
to agree that this movement has the potential to
revolutionize how modern people get their news.
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